SMC Catalog Items
My husband and I have been using SMC to sell merchandise for about 8mo. although they tried to convince us to use their website program. We found it was much cheaper to create our own which we have done. I believe that SMC has wonderful products and some of our customers are very pleased but, the problem that we are facing is that last years items (2008) catalog are either out of stock or discontinued. We went thru the trouble of taking those items off the website only to order and receive the (2009) catalog and found those items still listed for sell. Someone please explain to me how in the world can you advertise items for sell and you know they are out of stock or discontinued? We received the new catalog only to discover that a great amount of items listed for sell don't even exist.
We have had to refund over 500.00 because products are in the catalog for sell but they are discontinued. My husband and I are getting leery of offering anything because of the deception. This type of business dealing puts our character and integrity on the line. Can someone pls. advise us! We enjoy having our own business and making some good money but I don't like being deceived.
Monetary Loss: $315.